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Explore the Terms That Govern Your 125av Account

These Terms & Conditions form the binding agreement between you and 125av when you open an account and use any part of our platform, including the lobby, wallet…

Akaun & PendaftaranDeposit & PengeluaranHak & Tanggungjawab AndaPerubahan TermaUndang-undang Malaysia
125av Explore the Terms That Govern Your 125av Account
HUBUNGI PASUKAN KAMI

Reach Us About Any Terms-Related Question

Live Chat Our live chat team is available around the clock to address questions about account…
E-mel Sokongan Send a detailed written query about your rights under these Terms to our support…
Pusat Bantuan Browse the Help Centre inside your account for clause-by-clause explanations of our Terms, including…
KESELAMATAN & AKAUNTABILITI

See How 125av Handles Your Account and Data

These six practices show you exactly how we manage your account data, cookie preferences, security settings, and your right to request changes — so you know what to expect at every stage…

Penyimpanan Data

We retain your account data only as long as necessary to fulfil our obligations under these Terms and applicable Malaysian law. You may request a summary of what we hold by contacting our support team in writing.

Penggunaan Kuki

125av uses session and preference cookies to keep your account logged in and remember your lobby settings. You can manage or disable non-essential cookies at any time through your browser settings without affecting core account functions.

Keselamatan Akaun

Each account is protected by two-factor authentication at login and at withdrawal. Any change to your registered e-mail, phone number, or payment method triggers an additional verification step before the update is applied.

Akses & Kelayakan

Access to 125av depends on your local law and is available only where local law permits. It is your responsibility to confirm that using this platform is lawful in your jurisdiction before opening or continuing to use an account.

Hak Meminta Perubahan

You have the right to request correction of inaccurate personal data held on your account. Submit a written request via e-mail and we will process it within the timeframe required under applicable Malaysian personal data regulations.

Prosedur Pertikaian

If you believe a decision affecting your account breaches these Terms, raise it with our support team first. Unresolved disputes are handled through the formal review process described in Section 9 of the full Terms document.

Your Most Common Terms & Conditions Questions

These questions cover the key points Malaysian account holders ask about our Terms, from how changes are communicated to what happens if you disagree with a clause.

They take effect the moment you complete account registration and click to confirm acceptance. If we update the Terms, the revised version applies from the date we publish it — we will notify you via your registered e-mail address before any material change goes live.

We send a notification to your registered e-mail address and display a banner inside the account dashboard whenever the Terms are updated. The updated version is dated and published in this page so you can compare it with the version you originally accepted.

Yes. If you do not wish to accept a revised version of the Terms, contact our support team before the change takes effect and we will process your account closure. Any verified withdrawal balance will be returned to your registered payment method.

Under these Terms, providing false or incomplete registration details is a breach that may result in account suspension or permanent closure. Any pending withdrawal requests tied to an unverified account will be held until identity verification is successfully completed.

The core Terms apply equally regardless of whether you deposit via Touch 'n Go, GrabPay, Boost, or FPX. Each method has its own transaction limits and processing times set out in the Wallet section, but the account rules and your rights under these Terms remain the same.

Send a written request to our support e-mail with your account username and the specific data you want to access or correct. We will acknowledge your request within two business days and complete the action within the period required under Malaysian personal data law.

These Terms are governed by the laws of Malaysia. Access and eligibility depend on local law and are available where local law permits. Any formal dispute that cannot be resolved through our internal review process will be referred to the appropriate Malaysian jurisdiction.